Department:
Admissions Department
Description:
The Admissions Receptionist serves as the first point of contact for prospective students, families, and visitors entering the Admissions office. This role is vital in creating a welcoming environment and ensuring efficient communication and administrative support within the Admissions Office.
Qualifications:
High School Diploma.
Friendly and Personable.
Ability to handle high call volume phone system.
Ability to manage a schedule/calendar.
Exceptional skills in organization.
Ability to multitask.
Excellent time management.
Customer service.
A working knowledge of Microsoft Office and Google Suite.
Excellent written and verbal communication.
Special Requirements:
Bilingual is desirable (Spanish or Portuguese)
Duties and Responsibilities:
Greet and assist all visitors in the Admissions lobby with professionalism and warmth.
Answer and direct incoming phone calls and respond to emails in a timely manner.
Filter all email and voicemail messages to the appropriate personnel.
Support the department by helping coordinate campus tours and visits.
Process incoming mail; scan and upload admissions documents.
Provide support for applicants who need assistance.
Manage systems processes to ensure applications and inquiries are assigned to advisors.
Provide administrative support to the Admissions management and DSO as needed.
